9 Confessions From A Former Enterprise Rental Salesman
The Consumerist has a great article on how to not get screwed over when renting a car. It's a pretty good read and has some great tips for people to use, cause face it, everybody will have to get a rental car at some point in thier life.
Anyways, I just found the Consumerist website, and I'm kinda scanning through it. Seems like a cool site.